Shipping policy
At Trend Republic, we are committed to providing a seamless and transparent shopping experience. This Shipping Policy outlines important information regarding the shipment of your orders.
1. Free Worldwide Shipping
We proudly offer free standard shipping on all orders, worldwide. No minimum purchase is required, and there are no hidden fees - our goal is to ensure a smooth and affordable experience for all our customers, wherever they are.
2. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.
3. Shipping Methods and Delivery Times
We work with reliable global courier partners to deliver your products efficiently. Estimated delivery times are:
- Standard Shipping (Free): 7–21 business days
- Expedited Shipping (Optional): 3–7 business days (available at additional cost)
Please note: Delivery times may vary due to customs clearance, local holidays, or unforeseen circumstances beyond our control.
4. Tracking Information
All shipments include tracking details. You will receive a shipping confirmation email containing your tracking number and link once your order is dispatched. This allows you to monitor your shipment in real-time until it reaches your doorstep.
5. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or other fees imposed by your country. These charges, if applicable, are the responsibility of the customer. Trend Republic is not responsible for any customs-related charges once the shipment reaches your country.
6. Shipping Restrictions
While we ship to most countries, certain products or destinations may have limitations due to legal or logistical constraints. If your order cannot be fulfilled due to such restrictions, we will notify you immediately and issue a full refund.
7. Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us within 7 days of the delivery date or expected delivery date. We will assist you in locating the package or arranging for a replacement or refund as appropriate.
8. Need Help?
If you have any questions about your order, shipping times, or delivery concerns, please don’t hesitate to reach out to us:
- Email: info@trendrepublic.net
- Phone / WhatsApp: +94 70 505 22 45
- Live Chat: Available on our website during business hours
