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CUSTOMER CARE

At Trend Republic, we value our customers and are committed to providing exceptional customer service. Our knowledgeable and friendly support team is always ready to assist you with any questions or concerns you may have. Whether you need help with sizing, have an issue with an order, or just want to learn more about our products, we're here to help. Contact us by phone at +94 766 603 337  or email us at info@trendrepublic.com.

We would love to hear from you! If you have any questions, comments, or feedback, please don't hesitate to reach out to us. You can contact us by phone at +94 766 603 337 or send us an email at info@trentrepublic.com. We will do our best to respond to your inquiry within 1-2 business days.

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RETURNS

We want you to be completely satisfied with your purchase from Trend Republic. If for any reason you are not happy with your order, we offer a hassle-free exchange policy. Simply notify us regarding the exchange within 3 days of receiving the dress, then our team would assist you in selecting a different size of the same dress you purchased or entirely a different style. Then we would make arrangements to send an exchange package. 

FAQ

Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.
How do I return an item?
To initiate a return, please contact our customer support team. We will provide you with a return label and instructions for returning your item.
What is your exchange policy?
Simply notify our team within 3 days of receiving the dress, and we will assist you in selecting a different size of the same dress or entirely a different style. Kindly make arrangements to send the initial dress back to us and will ship the exchange dress in return. Items must be in their original condition with all tags attached. Shipping charges will not be applicable if we have done a mixup when sending the initial dress, else the customer has to bear the shipping charges.

How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the link in the email or by logging into your Trend Republic account.
How can I contact your couriers?
If you have any questions or concerns about your delivery, please contact our customer support team.
What are your delivery options?
We offer standard shipping and expedited shipping options. Shipping rates and delivery times may vary depending on your location.

Available Sizes 
Meet the friendly faces behind our customer care service.
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